Legal
Refund & Cancellation Policy
Effective: June 19, 2026 · Firee Wellness, Regina, Saskatchewan, Canada
We want you to feel confident booking with us. Here is how our refund and cancellation policy works.
Live Google Meet Sessions
- ✓Free cancellation or rescheduling up to 24 hours before your scheduled session.
- ·Cancellations within 24 hours or no-shows: no refund will be issued.
- ·In cases of genuine emergency, please contact us. We will review your request and may offer a partial credit toward a future session at our discretion.
Pre-Recorded Video Readings
- ·Once we have started preparing or recording your reading, no refunds are available.
- ✓If you need to change your question before we begin work, please contact us as soon as possible.
Written Email Readings
- ·Once we have started working on your written reading, no refunds are available.
- ✓If you need to change your question before we begin, please contact us as soon as possible.
How to Cancel or Request a Refund
Email us at hello@firee.ca with your booking details. We aim to respond within 24\u201348 hours.
Our promise: We understand that life can be unpredictable. While we maintain this policy to protect our time and energy, we always try to be fair and compassionate in exceptional situations. Thank you for understanding and for choosing Firee Wellness.